Thinking of a Return?
Please contact us first at (firstname.lastname@example.org) and put "Return Request" in the subject. Please include a copy of your receipt in the return package, so that we can clearly identify the order that you would like refunded.
You have 14 days from the delivery date to ship the package back to us, so step away from the woodshed and get those pants back in the box. Anything received after 14 days will be marked “RETURN TO SENDER”. The pants must be unwashed, unworn, and unused. They will be inspected in a similar fashion to your toolset before a 10 hour repair job. We wouldn’t expect anything less of you.
Return shipping costs will not be refunded. We sent the pants to you for free but sending them back is on you. We encourage getting tracking as Far West is not responsible for lost packages in the mail.
Refunds will be credited back to the original payment form within 5-7 days of receiving the item.
Need to Exchange?
Complete the above instructions for a Return Request, and then go ahead and order the pants you decide on.
In the unusual event you receive an incorrect shipment or defective item please contact us within 7 days of receiving the item. Defects must be reported before items are worn or washed.
As always, Far West is grateful for your support. Please email us if you need any help! email@example.com